AV 215B

Crew Resource Management

This course will cover the common concepts and application of Crew Resource Management (CRM) as it applies to professional pilots, general aviation pilots, cabin crews, maintenance personnel, aircraft dispatchers, and air traffic controllers will be studied, emphasizing the human interface and accompanying interpersonal activities that involve decisions required to operate a flight safely. Topics such as risk assessment, management, error prevention and mitigation, and automation issues will be studied, using case studies, accident analysis and practical application exercises.

Units: 3.0