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Bakersfield College Course Info

Bakersfield, California

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Course Info

Search for courses by clicking on letters of the alphabet or by using a search bar. Explore course description, number of credits required and course sequences to satisfy graduation requirements.


OFFT B55NC

Best Practices in Customer Service

This workshop is designed to give students the skills required to resolve complaints and defuse angry customers. The workshop emphasizes effective customer communication and retention.

Units: 0.0

Hours: 9.0