INDA B140

Quality Management

An overview of the various methods of quality assurance (the systematic process of determining whether products meet customers' expectations), quality control (the systematic process of determining the quality and consistency of products), and efficient manufacturing processes (using techniques that determine the most efficient method of manufacturing and logistics). Strategies such as Six-Sigma, Lean Manufacturing, Failure Mode Analysis, ISO 9001, and various continuous improvement programs will be examined.

Units: 3.0

Hours: 54.0