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Sacramento City College Course Info
Sacramento, California
Course Info
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CISC 362
Microcomputer and Applications Support
This course is an in-depth investigation of the technical, business, soft, and self-management skills technicians need to provide effective customer service and support in an information technology (IT) environment. Customer service and problem solving skills needed for success in a small or large business environment are introduced.
Units: 2.0
Hours: 27 hours LEC; 27 hours LAB
Recommended courses:
CISA 305 - Beginning Word Processing
Min Grade: C
Min Grade: C
and
CISA 315 - Introduction to Electronic Spreadsheets
Min Grade: C
Min Grade: C
and
CISC 320 - Operating Systems
Min Grade: C
Min Grade: C