HS 410

Case Management for Human Services

This course provides students with insight into the operations of case management as a process that human services professionals use in the delivery of services. Emphasis is placed on the process of interviewing, documenting social histories, administering assessments, applying the Diagnostic and Statistical Manual (DSM), developing treatment plans, making referrals, recording events appropriately, maintaining service records, and terminating cases. In addition, the course will cover ethical issues involved in case management, as well as the emotional demands of the profession and self-care techniques for maintaining a healthy professional life.

Units: 3.0