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Cleveland State University Course Info

Cleveland, Ohio

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Course Info

Search for courses by clicking on letters of the alphabet or by using a search bar. Explore course description, number of credits required and course sequences to satisfy graduation requirements.


HCA 615

Quality of Care

Teaches specific methods useful in improving quality. Class participants learn to select, apply, and interpret quality tools and methods. Basic tools covered in the course are assessment of organization culture, cause-and-effect diagrams, two-stage sampling, control charts for mortality, control charts for patient health status, and severity-adjusted control charts. The basic behavioral techniques discussed are nominal group technique, integrative group techniques, subjective data, and influences on a physician's practice patterns.

Units: 3.0

Prerequisites:
HCA 515 - Medical Care Organization