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- rpta-196m - human-resources-management-in-the-hospitality-industry
California State University-Sacramento Course Info
Sacramento, California
Course Info
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RPTA 196M
Human Resources Management in the Hospitality Industry
Comprehensive study of personnel management in today's hospitality profession, familiarizing students with many of the functions related to recruiting, selecting, orienting, training, and retaining outstanding lodging industry staff. Additionally, the course familiarizes students with the effects of rising labor costs, increasing competition for quality staff, changing employees attitudes, evolving guest expectations, and a proliferation of new laws that impact human resources policies and activities.
Units: 3.0