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Springfield College Course Info

Springfield, Massachusetts


Course Info

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MSSW 654

Mediation and Conflict Resolution for Clinicians, Managers, and Activists

This course teaches widely applicable mediation skills through enactment approaches. Focus is on evaluation and intervention in different types of conflict, finding common ground, and developing collaborative, win-win strategies resulting in lasting agreements. The course is predominantly experiential. Students learn mediation skills through extensive use of role plays and other enactment approaches

Units: 3.0