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Cleveland State University Course Info

Cleveland, Ohio

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Course Info

Search for courses by clicking on letters of the alphabet or by using a search bar. Explore course description, number of credits required and course sequences to satisfy graduation requirements.


OSM 621

Service Operations Management

Unique managerial problems associated with the design, control, planning, and evaluation of service systems. Tactical and strategic problems faced by service managers and how decisions are actually made in the real world.

Units: 3.0

Prerequisites:
OSM 511 - Operations Management