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- osm-545 - quality-management
Cleveland State University Course Info
Cleveland, Ohio
Course Info
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OSM 545
Quality Management
Covers the core principles of the management of quality in the production of goods and services. Statistical quality control techniques are used in the implementation of these principles. Topics include TQM, continuous improvement, control charts, sampling plans, process capability, and ISO 9000. Computer software is used where applicable.
Units: 4.0
Prerequisites:
OSM 511 - Operations Management